CUSTOMER SUPPORT
You will be able to see the available timetable/duration in the experience info.
Yes. We recommend you to book to guarantee that you will be able to do the experience.
In this way you also secure your place, as we work with small groups.
Once you have selected the date, number of people and language, proceed with the payment to guarantee your reservation.
- Check that all information is correct.
- Your booking will be made immediately and you will receive a confirmation email.
It is possible to book up to 17 hours before the start of the experience.
Our website will always show up-to-date availability and allows booking only when it is possible to make a reservation.
We recommend you to make your reservation as soon as possible, in order to secure your place, as the groups are small.
In the event that the Experience is no longer available online because it will take place in the next few hours, it is necessary to ask for availability directly at the finca or by calling +34 682 37 34 07.
The minimum number of people for an experience is 2.
If there are already more participants on the chosen day, you can make a reservation for 1 person.
As we are a small team performing different tasks on the farm, we cannot offer experiences for just one person.
The maximum number of participants is 15.
Payment is made by credit/debit card at the time of booking.
This way we can guarantee your reservation for the chosen day.
The walking distance is short, easy, with no gradients.
Less than 1km (approximately).
– Wheelchairs: due to the nature of the terrain it is impossible to carry out the experience (only access to the tent is possible).
– Walking frames, canes or crutches: Access is possible.
If you have any doubts, it is necessary to ask at the finca or by calling +34 682 37 34 07.
The Bio Farm Starlight Experience may not be available. The calendar will show if there are dates when this activity will take place.
This experience is carried out on an ad hoc basis, as it requires a group of at least 20 people in total to carry it out, due to the investment required to have the professionals and materials needed for this experience.
If it is not available, we recommend our most popular activity, always with small groups, the Bio Farm Premium Experience.